Monday, August 03, 2015

AAD : Access Panel extension doesn't have an "Enable" button

Playing with the Azure Access Panel (myapps.microsoft.com) and needed to install the Access Panel Extension. I was using IE 11 at the time (Yeah - I know :-) ).

Problem was at the end of the install, it says "Click the Enable button" and said button was MIA.

Help file here:  Troubleshooting the Access Panel Extension for Internet Explorer.

I didn't bother with the Diagnostic Tool.

There's a section that describes how to check if the extension is enabled.

In short:

Tools / Internet Options / Programs / Manage add-ons / Select Access Panel Extensions / Click Enable (bottom right).

Close and restart IE.

Enjoy!

2 comments:

Neil said...

The Access Panel doesn't appear to work in Edge or IE on Windows 10. It does, however, work in Chrome on Windows 10.

Not work means that when clicking on a non-federated app icon in myapps.microsoft.com, the user is prompted to install the access panel. It appears to install, shows as installed, but when user restarts browser to try again, the access panel install prompt appears again, this time to "repair" itself, which of course it doesn't do. I've gone through several iterations of this install repair, remove restart craziness and figure their software is broken. It did work in Windows 8.1 on IE.

nzpcmad said...

Please report this on the AAD forum - https://social.msdn.microsoft.com/Forums/azure/en-US/home?forum=WindowsAzureAD. Searching this forum for "Access Panel" shows some similar results. Microsoft does monitor this forum so worth doing it.